Complaints API

Última actualización：2023-08-10

When users report spam emails, their email addresses will be added to the spam complaint list.

In this list, email addresses will be intercepted by the system, and the delivery status will be classified as "Invalid Email - In SendCloud Blacklist: Bounced (worker: address in complaint list)."

You can query and delete email addresses from the list.

Call Address

Data Center	URL
Singapore	https://email.api.engagelab.cc
Turkey	https://emailapi-tr.engagelab.com

When using the REST API, ensure that the selected data center corresponds to the appropriate base URL.

POST/v1/complaints

Query

URL

https://email.api.engagelab.cc/v1/complaints

              
              https://email.api.engagelab.cc/v1/complaints

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HTTP Request Method

GET

GET

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Query Parameter Description

Parameter	Type	Required or not	Description
start_date	string	*	Start date (format: yyyy-MM-dd)
end_date	string	*	End date (format: yyyy-MM-dd)
email	string	*	Email address, e.g, `22@gmail.com`
offset	int	no	Start position [0-], defaults to 0
limit	int	no	Amount [0-100], defaults to 100

Request Example:

curl -X GET -H 'Content-Type: application/json; charset=utf-8' -H 'Authorization:Basic YXBpX3VzZXI6YXBpX2tleQ==' 'https://email.api.engagelab.cc/v1/complaints?offset=0&limit=90'

              
              curl -X GET -H 'Content-Type: application/json; charset=utf-8' 
     -H 'Authorization:Basic YXBpX3VzZXI6YXBpX2tleQ==' 
     'https://email.api.engagelab.cc/v1/complaints?offset=0&limit=90'

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Returned Value Description

Parameter	Description
email	Complaint email address
reason	Complaint reason
complaint_time	Timestamp of when the complaint occurred
expire_time	Expiration time for complaint interception

Returned Value Example

{ "result": [ { "email": "9978977@qq.com", "reason": "from softbounce", "complaint_time": "2016-02-01T14:53:20+0800", "expire_time": "2017-02-01T14:53:20+0800" } ], "count": 1, "total": 1 }

              
              {
  "result": [
    {
      "email": "9978977@qq.com",
      "reason": "from softbounce",
      "complaint_time": "2016-02-01T14:53:20+0800",
      "expire_time": "2017-02-01T14:53:20+0800"
    }
  ],
  "count": 1,
  "total": 1
}

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Delete

URL

https://email.api.engagelab.cc/v1/complaints

              
              https://email.api.engagelab.cc/v1/complaints

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HTTP Request Method

DELETE

              
              DELETE

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Body Parameter Description

Parameter	Type	Required or not	Description
start_date	string	*	Start date (format: yyyy-MM-dd)
end_date	string	*	End date (format: yyyy-MM-dd)
email	string	*	Email addresse to delete

Request Example

curl -X DELETE -H 'Content-Type: application/json; charset=utf-8' -H 'Authorization:Basic YXBpX3VzZXI6YXBpX2tleQ==' --data '{"email": "x@example.com"}' 'https://email.api.engagelab.cc/v1/complaints' curl -X DELETE -H 'Content-Type: application/json; charset=utf-8' -H 'Authorization:Basic YXBpX3VzZXI6YXBpX2tleQ==' --data '{"start_date": "2023-04-01 08:00:00", "end_date": "2023-07-01 08:00:00"}' 'https://email.api.engagelab.cc/v1/complaints'

              
              curl -X DELETE -H 'Content-Type: application/json; charset=utf-8' 
     -H 'Authorization:Basic YXBpX3VzZXI6YXBpX2tleQ==' 
     --data '{"email": "x@example.com"}'
     'https://email.api.engagelab.cc/v1/complaints' 

curl -X DELETE -H 'Content-Type: application/json; charset=utf-8' 
     -H 'Authorization:Basic YXBpX3VzZXI6YXBpX2tleQ==' 
     --data '{"start_date": "2023-04-01 08:00:00", "end_date": "2023-07-01 08:00:00"}'
     'https://email.api.engagelab.cc/v1/complaints'

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Returned Value Description None

Returned Value Example

{ "count": 2 }

              
              {
  "count": 2
}

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