Still Stuck with Low-Conversion Cold Outreach?
How AI Converts Multi-Channel Outreach into Qualified Leads
Every channel your leads use. One intelligent flow. From broadcast to CRM — every step automated, every lead tracked, every handoff seamless.
Inbound & Social
Messaging Apps
Broadcast Channels
Omnichannel Outreach
AI Engagement & Handoff
CRM Integration & Conversion
Four Modules. One Growth Engine.
Every piece works together — so you never lose a lead from first touch to closed deal.
MA
Omnichannel Marketing Automation
Send the right message to the right person at the right moment — automatically.
- Build complex multi-channel flows with drag-and-drop — no engineering needed
- Target users with millisecond precision based on real-time behavior and 360° profiles
- Get expert support for setup, tracking, and journey design from day one
WhatsApp/SMS/Email/Push
Omnichannel Reliable Messaging
Reach customers on WhatsApp, SMS, Email, and Push with delivery rates the industry can't match.
- Push notifications delivered globally in milliseconds at 1.4× the industry average
- Email and SMS with 99.97% deliverability across 200+ countries
- WhatsApp, Messenger, Instagram, LINE and Telegram managed in one unified console
LiveDesk
LiveDesk — AI-Human Agent Console
AI handles the routine. Your team closes the deals that matter.
- No seat limits — scale your support capacity without scaling headcount
- AI deflects 90% of routine inquiries before they reach a human agent
- High-intent leads are auto-qualified and pushed to your CRM in real time
Powered by GPTBots
AI Agent
An AI that knows your business inside out and turns every conversation into a sales opportunity.
- Guides visitors toward purchase intent through natural, goal-oriented
- Responds instantly across every time zone, 24/7, with no gaps in coverage
- Adapts tone and messaging dynamically based on who it's talking to
4 Steps: How AI Turns Outreach into Revenue
From broadcast to conversion — a streamlined pipeline that never sleeps.
Qualify
Engage
Handoff
Broadcast
Your MA automatically sends personalized messages across WhatsApp, SMS, and Email — reaching the right person at exactly the right moment.
Engage
AI Agent picks up every reply in milliseconds, holds natural multi-turn conversations, and moves prospects closer to a buying decision.
Handoff
The moment a high-value signal is detected, your human SDR receives the full conversation history in LiveDesk and takes over without the customer noticing the switch.
Qualify
AI scores every lead against your BANT criteria and pushes qualified contacts straight into your CRM — ready for your team to close.
Built for Your Industry. Proven Across the Globe.
Shoppers abandon carts. Most never come back.
MA detects abandoned checkouts in real time and sends personalized coupon messages via WhatsApp before the customer moves on. AI Agent answers questions about shipping, sizing, and returns 24/7 — and guides customers to complete payment without ever leaving the chat.
- 30% lift in lead conversion
- Higher repurchase rate
- Lost traffic converted to revenue
Why Global Leaders Choose EngageLab
Built for scale. Designed to reduce costs. Trusted by 800,000+ developers worldwide.
Proprietary Routing, Superior Delivery
We cut out the middlemen. Self-built routing means better delivery quality and lower long-term costs than aggregator-dependent solutions.
One Customer View Across Every Team
Marketing and support share the same 360° customer profile — no more siloed data, no more missed context.
Start Small, Scale Without Friction
Start with Email, SMS, or OTP and expand to the full platform as you grow — no migrations, no data loss, CRM synced from day one.
Native AI. Zero Seat Fees.
AI handles 90% of inquiries so you never pay for seats you don't need. The less human intervention required, the better for both of us.
Global Coverage, Local Compliance
Multi-region data centers meet SOC2, ISO, and GDPR requirements — with full data residency support for every market you operate in.
Trusted at Billion-Message Scale
800,000+ developers trust EngageLab to deliver over 10 billion messages every day across 200+ countries.
Hear From Our Customers
Real results from real businesses transforming their sales pipeline with conversational AI.
EngageLab's conversational solution completely transformed how we interact with customers. Users love completing card applications within a chat. It's simply the best way for a bank to stay connected.
30% Conversion Rate Uplift
70% Operational Cost Savings
200% Faster Lead Response
Frequently Asked Questions
How is EngageLab's conversational AI for sales different from traditional cold calling or basic chatbots?
Traditional cold calls suffer from poor pickup rates, while basic chatbots are limited to rigid, scripted Q&A. EngageLab delivers a conversion-centric AI SDR powered by large language models. It provides 24/7 millisecond-level outreach across WhatsApp, SMS, and Email, guides natural multi-turn conversations based on BANT qualification standards, and upgrades one-way interruptions into two-way conversational growth.
How are seat fees calculated with LiveDesk and AI Agent?
We break the traditional SaaS per-head pricing model with our "Native AI + Zero Seat Fees" philosophy. We encourage you to use AI to deflect 90% of routine inquiries and free up human bandwidth. Your service capacity scales infinitely with your business — our business model is perfectly aligned with your cost-reduction goals.
Our systems are complex. Will integrating EngageLab incur high migration costs?
Not at all. We support a "Start Anywhere, Expand Seamlessly" approach. Begin with a single module (OTP, Email, or SMS) and scale to the full platform as you grow — no system migrations, no data loss. Seamless CRM sync provides a unified 360° customer view across departments from day one.
Will high-intent leads be lost when AI hands off to a human sales rep?
No. Solving "lead evaporation" is our core strength. When AI identifies a high-intent customer or complex need, it triggers an automatic handoff — syncing the full customer profile and conversation context to LiveDesk in real time. Human SDRs take over seamlessly and can close the deal immediately.
Our ops team doesn't code. Can they build cross-channel campaigns on your platform?
Absolutely. Our Marketing Automation (MA) module is designed for business users with Visual Customer Journey Design. Drag-and-drop tools and rich pre-built templates let non-technical teams launch complex cross-channel flows in minutes, cutting operating costs by 70%. Expert delivery services are also available for end-to-end setup support.
Our customers are global. Are EngageLab's delivery rates and data compliance guaranteed?
Guaranteed. Our proprietary routing delivers 99.97% email and SMS deliverability across 200+ countries. Our multi-region data centers strictly adhere to local regulations and data residency requirements — SOC2, ISO, GDPR, and more. Trusted by 800,000+ developers, we power over 10 billion messages daily.
