How to Create Custom Events?

EngageLab MA provides two ways to create custom events:

Method 1: Automatic Creation
Call the API to report an event directly. If the event does not yet exist, the system will automatically create it.

Method 2: Manual Creation
Manually create events on the management page, supporting the following two operations:

  • Single Creation: Add events individually via a form.

  • Batch Creation: Import event information in batches using an Excel template.

When creating events on the page, you need to complete the event definition information. The relevant details are as follows:

Information Required Description
Event Name Required The name of the reported event. Supports lowercase letters, numbers, and underscores, and must start with a letter (e.g., open_app). Cannot be changed once set.
Event Description Required A clear explanatory note for your event, up to 50 characters. Can be modified after being set.
Event Group Optional Create a new event group to classify events by business scenario for easier searching. Can be modified after being set.
Trigger Condition Optional Add a description of when the event is reported to clarify the triggering scenario. Can be modified after being set.
Associated Attributes Optional Used to describe more event information. Once associated, they can serve as filter conditions in user journeys for user selection. Can be modified after being set.
* Recommended: Associate custom/recommended event attributes.

* Standard event attributes, user attributes, and device attributes are automatically associated and do not require additional processing.

learning-radial-bg-blue

Still Have Questions?

Can't find what you're looking for? Our experts are here to provide personalized assistance. Ask your question now and get a timely response.
Contact Us