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Jacob Morrow

Updated: 2026-08-19

20 min read

Most teams start shopping for a Twilio alternative after an invoice, not after a feature comparison. The published rate looked like $0.0083 per SMS segment, the finance team budgeted against it, and the actual bill came in roughly 50% higher once carrier surcharges, number rental and 10DLC campaign fees landed. Nothing was hidden. It was just never added up in one place.

This guide adds it up. We pulled current list pricing from each vendor's own pricing page, checked what Twilio really charges per message in the US, and compared 10 platforms on cost, regional coverage, product-line fit and how much work it takes to migrate. Where a vendor does not publish a public unit price, we say so instead of quoting a number we cannot verify.

Twilio Alternatives at a Glance

Rates below are US outbound SMS list prices published on each vendor's own pricing page, checked for this 2026 update. Carrier surcharges are billed separately by US operators and are passed through by every provider in this table, so they are excluded from the base rate column and covered in Part 1.

Platform US SMS base rate Best for Main watch-out
Omnichannel messaging platform logoEngageLab Usage-based, quoted by destination SMS plus email, push and WhatsApp from one console No public per-message list price
Plivo logoPlivo $0.0077 / segment Near drop-in API swap from Twilio Identical carrier surcharges, so real saving is small
Telnyx logoTelnyx $0.004 / message part High-volume US SMS on the lowest verified base rate No email channel
Bandwidth logoBandwidth $0.004 / message Enterprises that want a carrier, not a reseller Steep setup for non-technical teams
Vonage logoVonage Not published publicly Voice and SMS from one vendor Quote-gated pricing slows procurement
Amazon Web Services logoAWS End User Messaging Per-destination, billed in AWS Teams already inside an AWS account No campaign UI after Pinpoint ends support
Sinch logoSinch About $0.0078 / segment Global enterprise messaging volume Support quality varies by contract tier
Bird logoBird Platform fee plus per-message Marketing teams that want a campaign UI Two-layer billing is harder to forecast
Infobip logoInfobip Quoted by destination EU data residency and local compliance Enterprise sales cycle
ClickSend logoClickSend Tiered by prepaid top-up Small teams sending low volume Unit price only visible after you top up

Part 1: What Twilio Actually Costs Per Message

Quick answer

A US SMS on Twilio costs $0.0083 per segment plus a carrier surcharge of $0.0035 to $0.005 , which puts the true delivered price between $0.0118 and $0.0133 . Add $1.15 per month for the number and a 10DLC campaign fee, and a team sending 50,000 messages a month pays around $636 against a headline-rate estimate of $415.

The list price is not your unit price

According to Twilio's published US SMS pricing page (2026), outbound messages cost $0.0083 per segment across long codes, toll-free numbers and short codes. That single number is what most comparison articles quote. The same page lists a second charge underneath it: a per-message carrier fee set by the destination operator.

Twilio US SMS pricing page showing per-segment rates and carrier fees

US carrier surcharges as published are $0.0035 for AT&T, $0.0045 for T-Mobile, $0.0045 for Verizon, $0.005 for US Cellular and $0.004 for other operators. You do not choose which applies. It depends on the handset your recipient happens to use, so a realistic blended figure for a US list is around $0.0042 per message .

Worked against a 50,000-message month, the arithmetic looks like this:

  • Base messaging: 50,000 × $0.0083 = $415.00

  • Blended carrier surcharge: 50,000 × $0.0042 = $210.00

  • Long code rental: $1.15 per month

  • 10DLC campaign: roughly $10.00 per month depending on use case

  • Total: about $636 per month , or 53% above the headline-rate estimate

This matters when you compare vendors, because the carrier surcharge is a pass-through that every US provider bills at the same rate . A competitor advertising a base rate 40% below Twilio is not 40% cheaper on your invoice. Only the base rate moves. Run the same 50,000-message month through Telnyx at $0.004 and the bill lands near $411, a genuine saving of about 35% . Run it through Plivo at $0.0077 and you land near $606, a saving closer to 5% . Both are real numbers. They are not the same decision.

The 10DLC layer most comparisons skip

Any US business sending application-to-person SMS from a 10-digit long code has to register a brand and a campaign with The Campaign Registry. This is a carrier requirement, not a Twilio policy, so it follows you to whichever platform you pick.

According to Twilio's changelog and error documentation (2023), unregistered US 10DLC traffic has been fully blocked since 1 September 2023 , with blocked sends returning error 30034 and still incurring the message charge. Registration is not optional and it is not instant: campaigns go through a vetting step that carries its own fee, and rejected campaigns have to be resubmitted.

Error to watch: 30034 means the number is not attached to an approved campaign. Messages are billed even when carriers drop them.

Budget for registration before you switch, not after. If your current pain is deliverability rather than price, read our breakdown of short code versus long code sending before you shop for a new vendor, because a routing change may fix it without a migration.

Model a full month against your own volume before you commit to a contract: destination mix, carrier surcharges and number rental move the total more than the headline rate does.

Price your own month, not the list rate

Model volume by destination, surcharges included, before you sign anything.

Compare Pricing

Part 2: How We Compared These Twilio Alternatives

Every vendor below was scored on the same six criteria. Each one is written so you can re-run the check yourself rather than take our word for it.

  1. Verifiable list price. Does the vendor publish a US per-message rate on its own site? A quote-only vendor is not disqualified, but it is marked as such instead of being given an invented number.

  2. Total delivered cost. Base rate plus carrier pass-through plus number rental plus registration, modelled at 50,000 messages a month.

  3. Channel coverage and orchestration. Whether the vendor sends on SMS, email and push at all, and whether it can run one journey across them or only expose separate send endpoints.

  4. Regional reach and compliance. US 10DLC support, EU data residency, and local sender ID handling in Asia-Pacific.

  5. Migration effort. How closely the send API maps to Twilio's, and whether delivery receipts can be compared during a dual-send period.

  6. Operating risk. Whether the vendor is a stable going concern with active filings and a published support path.

Criterion six removed a platform that appears on most competing lists. We dropped it after checking public company filings rather than because of anything in its product, and we would rather explain the omission than quietly recommend it.

Pick your path

If your problem is the bill and you send mostly US SMS, jump to Telnyx or Bandwidth in Part 3.

If your problem is stack sprawl and you run SMS, email and push separately, read Part 4 before you compare prices.

If your problem is compliance in the EU or Asia-Pacific, start at Part 5.

If you have already chosen and need to move traffic safely, go straight to Part 7.

Part 3: The 10 Best Twilio Alternatives for SMS

Twilio remains a capable platform and this list is not an argument that it fails. It is a bundle of seven product lines sold together, and most teams use two of them . The alternatives below win when you want fewer product lines at a lower delivered price, or one product line done more deeply.

Twilio communication platform product overview

1. EngageLab

EngageLab covers SMS, email, app push, web push and WhatsApp Business API from a single console, which suits teams whose real complaint about Twilio is not the per-message rate but the number of vendors and dashboards around it. SMS routing reaches more than 200 countries and regions, and pricing is usage-based and quoted by destination through an online calculator.

Omnichannel messaging console used as a Twilio alternative for SMS

Pros:

  • imgApp push, web push, SMS, email and WhatsApp orchestrated from one marketing automation layer
  • imgCoverage across 200+ countries and regions
  • imgSegmentation and journeys built in, no separate CDP
  • imgFree tiers to test: 30 days app push, 15 days web push, 50 emails a day

Cons:

  • imgNo public per-message list price, so you need to contact sales for a quote on your top five destination countries to compare
  • imgSmaller developer community than Twilio

2. Plivo

Plivo is the closest thing to a drop-in swap. The send API, webhook model and number provisioning map almost one-to-one onto Twilio's, which makes it the lowest-effort migration on this list.

Plivo SMS and voice API platform dashboard

According to Plivo's US SMS pricing page (2026), outbound long code and short code messages cost $0.0077 per SMS and toll-free costs $0.0079. Long code rental is $0.50 a month against Twilio's $1.15 , and toll-free is $1.00.

Pros:

  • imgSend API, webhooks and number provisioning map almost one-to-one onto Twilio
  • imgLowest-effort migration on this list
  • imgLong code rental $0.50 a month against Twilio's $1.15
  • imgShort code and toll-free both supported

Cons:

  • imgCarrier surcharges are identical to Twilio, so the real saving is about 7% on the base rate, not the 30% to 40% quoted elsewhere
  • imgNo email channel, so it does not reduce vendor count

3. Telnyx

Telnyx runs its own IP network rather than reselling capacity, and it publishes the lowest verified base rate here: $0.004 per message part for local and 10DLC sending. On a 50,000-message US month that is the difference between roughly $411 and Twilio's $636.

Telnyx cloud communications platform interface

Pros:

  • img$0.004 per message part, the lowest verified base rate here
  • imgOwns its IP network instead of reselling capacity
  • imgAbout 35% off a modelled 50,000-message Twilio month
  • imgVoice AI and messaging under one account

Cons:

  • imgNo email channel, so consolidation stops at messaging and voice
  • imgReporting needs configuration before it is useful

4. Bandwidth

Bandwidth owns its US network and sells directly to enterprises at $0.004 per US 10DLC message . Buying from the carrier rather than a layer on top of one shortens the escalation path when messages stall, which is why regulated and high-volume senders tend to end up here.

Bandwidth carrier-owned messaging and voice platform

Pros:

  • img$0.004 per US 10DLC message, tied with the lowest here
  • imgOwns its US network, so you buy from the carrier rather than a layer on top
  • imgShorter escalation path when messages stall
  • imgStrong regulatory and emergency-calling compliance

Cons:

  • imgOnboarding assumes telecom fluency and usually needs engineering time
  • imgNo email channel

5. Vonage (formerly Nexmo)

Vonage , still widely searched under its former name Nexmo, pairs SMS with a mature voice and video stack and a verification suite. It is a reasonable fit when messaging is secondary to calling and you would rather hold one vendor relationship.

Vonage communications APIs for SMS voice and verification

Pros:

  • imgMature voice and video stack alongside SMS
  • imgVerification suite included in the same contract
  • imgOne vendor when calling is primary and messaging is secondary

Cons:

  • imgNo public US per-message rate, so figures in comparison articles are unverified
  • imgQuote-gated pricing slows procurement

6. AWS End User Messaging

If your infrastructure already lives in AWS, the AWS Twilio alternative worth pricing is AWS End User Messaging . Messaging costs land on the bill you already reconcile, IAM handles access, and there is no separate vendor to onboard through procurement.

One timing detail matters. According to AWS migration documentation (2026), Amazon Pinpoint stopped accepting new customers on 20 May 2025 and ends support on 30 October 2026 . The SMS, voice, push and OTP APIs are not affected and continue under AWS End User Messaging, but the Pinpoint console, campaigns, journeys and analytics go away. Teams that adopted Pinpoint for its campaign UI need a plan for that layer.

Pros:

  • imgMessaging costs land on the AWS invoice you already reconcile
  • imgIAM handles access, with no separate vendor to onboard
  • imgSMS, voice, push and OTP APIs in one service

Cons:

  • imgAmazon Pinpoint console, campaigns, journeys and analytics end on 30 October 2026
  • imgNo campaign interface afterwards, so budget for a marketing tool on top

7. Sinch

Sinch operates at carrier scale across SMS, voice, video, email and WhatsApp, with US 10DLC sending around $0.0078 per segment and short codes near $0.009. It suits organisations whose volume justifies a negotiated global contract.

Sinch global messaging platform overview

Pros:

  • imgCarrier scale across SMS, voice, video, email and WhatsApp
  • imgAbout $0.0078 per US 10DLC segment, short codes near $0.009
  • imgGlobal reach that suits a negotiated enterprise contract

Cons:

  • imgSupport responsiveness tracks your contract tier
  • imgSelf-serve accounts report slower resolution than enterprise agreements

8. Bird (formerly MessageBird)

Bird repositioned from a pure API vendor into a marketing suite, so it fits teams who want campaign building and contact management rather than raw endpoints. Billing combines a monthly platform fee with per-message charges. Our separate guide to MessageBird alternatives goes deeper on that shift.

Bird omnichannel messaging platform formerly MessageBird

Pros:

  • imgCampaign building and contact management, not just raw endpoints
  • imgOmnichannel including WhatsApp and email
  • imgSuits marketing teams who want a UI rather than an SDK

Cons:

  • imgPlatform fee plus per-message billing makes forecasting harder
  • imgRepositioned away from being a pure API vendor

9. Infobip

Infobip is headquartered in Vodnjan, Croatia, inside the EU , and runs European data centres with data residency options and ISO 27001 certification. For buyers whose blocker is where personal data is processed rather than what a message costs, that jurisdiction is the differentiator.

Pros:

  • imgEU headquarters in Vodnjan, Croatia, with European data centres
  • imgData residency options and ISO 27001 certification
  • imgCoverage across 190+ countries

Cons:

  • imgPricing is quoted by destination and reached through sales
  • imgEnterprise sales cycle rather than a card-on-file signup

10. ClickSend

ClickSend is the simplest option here, adding SMS, email and physical direct mail behind one dashboard. Pricing works on prepaid tiers rather than a published unit rate: top-up bands start at $20, then $500, $3,000 and $10,000 , with progressively larger discounts.

ClickSend SMS email and direct mail dashboard

Pros:

  • imgDashboard-first, so no SDK is required
  • imgAdds physical direct mail alongside SMS and email
  • imgPrepaid tiers start at a $20 top-up

Cons:

  • imgPer-message rate is not visible until you fund an account
  • imgNarrower API surface than Twilio at scale

Part 4: Twilio Alternatives by Product Line

Searches for a replacement usually name a specific Twilio product rather than the company. People look for Twilio Verify alternatives, Twilio Flex alternatives, Twilio Segment competitors or a Twilio chat alternative. Those are four different purchases with four different shortlists.

Method 1: Map the Twilio product you actually use

Open your Twilio invoice and list the line items with non-zero spend. Most teams find two or three. The table maps each product line to what replaces it.

Twilio product What it does Where to look instead
MessagingX SMS, MMS and WhatsApp sending Telnyx or Bandwidth on price; a multi-channel platform if email and push move too
Verify OTP and multi-factor authentication A dedicated OTP API provider with its own number pool and fallback routing. Price it against Twilio Verify pricing first, since verification is billed per attempt rather than per segment
Conversations Two-way chat threading across channels Sinch or Infobip for enterprise threading; a support desk product if agents are the real need
Flex Cloud contact centre A contact centre suite rather than a CPaaS. Replacing Flex with an API is a rebuild, not a swap
Segment Customer data platform A standalone CDP, or a messaging platform with native segmentation if profiles only feed campaigns
Voice and Video Programmable calling and video Vonage or Bandwidth. Most SMS-first alternatives do not cover video at all
SendGrid Transactional and marketing email A dedicated email API, or a platform that bundles email with SMS to cut one vendor

Method 2: Replace one product line, not the whole stack

The cheapest migration is the smallest one. If 90% of your spend is MessagingX and the rest is Verify, moving messaging alone captures nearly all the saving at a fraction of the engineering cost, and you can leave verification where it is until the next quarter.

The exception is where two product lines share state. Conversations and Flex are coupled, and Segment feeds whatever sends the messages. Splitting those across vendors means you now own the integration that Twilio was maintaining. For WhatsApp specifically, compare template pricing first: our WhatsApp Business API pricing guide covers how Meta's per-message model changed what that channel costs.

Part 5: Twilio Alternatives by Region and Compliance

A shortlist that works in Ohio can fail in Rotterdam. Registration regimes, sender ID rules and data residency requirements differ enough by region that they should filter your list before price does.

United States: 10DLC, toll-free and short code

Every provider serving the US passes through the same carrier surcharges and the same 10DLC registration requirement, so vendor choice changes your base rate and your support experience, not your compliance burden. Toll-free numbers need their own verification. Short codes cost substantially more and take weeks to provision, but carry the highest throughput. Teams sending marketing volume should read our guide to low-cost SMS marketing before assuming a cheaper API solves a cost problem.

Europe: GDPR, data residency and local sender IDs

European buyers, particularly in the Netherlands, Germany and France, tend to be filtering on where data is processed rather than on cents per message. Three questions decide the shortlist:

  • Can the vendor process and store message data inside the EU, and will it say so in a data processing agreement?

  • Does it support alphanumeric sender IDs, which are standard across most of Europe and unavailable in the US?

  • Does it hold ISO 27001 or equivalent certification you can show an auditor?

Infobip answers all three from an EU headquarters. Sinch and Bird both operate European entities. US-headquartered vendors can usually offer EU processing, but the contract language is where that gets decided, so ask before you shortlist.

Asia-Pacific and emerging markets

Asia-Pacific is where routing quality separates vendors most sharply. Sender ID pre-registration is mandatory in several markets, template pre-approval applies in others, and grey routes that look cheap fail silently on transactional traffic. Ask for delivery receipts by country for a trial period rather than accepting a global delivery-rate figure, which averages away exactly the market you care about.

Part 6: Twilio vs the Three Most-Searched Rivals

Three head-to-head comparisons come up more than any others when people research Twilio competitors. Each gets a fit case, a way to verify it, and the situation where Twilio is still the better answer. For a full feature and pricing matrix against our own platform, see the side-by-side comparison with Twilio .

Twilio vs Vonage (formerly Nexmo)

  • Best fit

    Teams where voice is the primary channel and SMS supports it, with verification bundled into the same contract.

  • Verify

    Ask for a written US per-message rate . Vonage does not publish one, so any figure you see quoted elsewhere is unverified.

Watch-out: If messaging is your main volume, Twilio's published pricing makes budgeting easier even at a higher rate.

Twilio vs Plivo

  • Best fit

    The shortest migration path . Plivo trims the base rate to $0.0077 against Twilio's $0.0083, plus $0.65 a month per number.

  • Verify

    Model both at your real volume including the identical carrier surcharges , not on base rate alone.

Watch-out: At 50,000 messages a month the difference is only about $30 . If cost is the whole reason you are moving, Telnyx or Bandwidth save roughly seven times more.

Twilio vs ClickSend

  • Best fit

    Small teams who want a dashboard, not an SDK , and who value adding physical direct mail.

  • Verify

    Fund the smallest top-up tier and read the effective per-message rate, since it is not published.

Watch-out: At scale the tiered model gets harder to compare, and the API surface is narrower than Twilio's.

If two options are still level, ask both for a written rate on your top five destination countries and a routing review before you sign. A vendor that will not put a rate in writing is telling you something.

Part 7: How to Migrate Off Twilio Without Downtime

Most migration pain comes from treating the cutover as a deploy instead of a rollout. These four steps each end with a check that tells you whether it worked.

Method 1: Inventory every Twilio SID in your codebase

Search for account SIDs, messaging service SIDs and auth tokens across application code, cron jobs, third-party integrations and any low-code automation. Marketing tools connected years ago are the usual surprise.

Done when: grepping for AC and MG prefixed identifiers returns nothing outside your credential store.

Method 2: Register your 10DLC brand before you switch

Brand and campaign registration does not transfer between providers. Start it on the new platform while Twilio is still carrying production traffic, because vetting takes days and rejected campaigns need resubmission.

Done when: the new provider shows an approved campaign and a number attached to it, with no 30034 errors on a test send.

Method 3: Dual-send and compare delivery receipts

Send a slice of low-risk traffic, such as internal alerts or a marketing segment, through both providers for one to two weeks. Compare delivery receipts by carrier and by country rather than trusting a headline delivery rate.

Done when: per-country delivery rates on the new provider are within one percentage point of Twilio, and latency at the 95th percentile is comparable.

Method 4: Cut over by traffic class, not all at once

Move marketing traffic first because a failure there is recoverable. Move OTP and password resets last , since a silent delivery failure locks users out. Keep the Twilio account funded for one billing cycle after the final cutover so you can fail back.

Done when: OTP delivery has run clean for a full cycle and your fallback route has been tested at least once in production.

Which Twilio Alternative Fits Your Team

If this is your situation Start with Why
High-volume US SMS, cost is the driver Telnyx or Bandwidth Lowest verified base rate at $0.004, around 35% off a modelled Twilio month
You want the fastest possible migration Plivo Near one-to-one API mapping, though the saving is modest
You want one journey across SMS, email and push EngageLab Five owned channels sit behind one marketing automation layer , so entry conditions, timing and fallback live in one journey instead of three codebases
Already running on AWS AWS End User Messaging Consolidated billing and IAM, but plan for the Pinpoint console ending 30 October 2026
EU data residency is the blocker Infobip EU headquarters, European data centres, ISO 27001
Non-technical team, low volume ClickSend Dashboard-first with no SDK required
Voice is primary, SMS secondary Vonage Mature voice and verification from one vendor
Replacing Flex or Segment Category-specific tools These are rebuilds, not API swaps. See Part 4

Rows one and two are the right answer when a cheaper segment is genuinely what you need . The third row is a different problem. Running SMS on one vendor, email on another and push on a third means the journey logic lives in your own code : you write the wait steps, the fallback when push fails, and the opt-out sync between three dashboards. No per-message discount fixes that.

Choose EngageLab if you...

  • Want one journey to move a user across app push, web push, SMS, email and WhatsApp, built in a visual marketing automation layer rather than stitched together in your own code
  • Send into SEA, MENA or other emerging markets where routing quality varies most
  • Need per-country and per-carrier delivery receipts to compare against your Twilio baseline
  • Would rather price by destination than reverse-engineer a bundled invoice

Stay on Twilio if you...

  • Use several product lines together , such as Messaging with Verify and Voice
  • Depend on its documentation depth and community for an unusual integration
  • Run Flex or Segment, where moving is a rebuild rather than an API swap
  • Value a published US rate more than a lower quoted one

The honest test is a dual-send week on your top destination countries, comparing delivery receipts side by side with what you send today. Free tiers cover 30 days of app push, 15 days of web push and 50 emails a day, which is enough to run it without a contract.

Run the dual-send week before you commit

SMS, email, push, WhatsApp, and OTP in one operational view.

Multi-channel messaging product suite managed from one console

Delivery reporting is the part worth checking during a trial. Per-country and per-carrier receipts are what let you compare a new provider against your Twilio baseline honestly, rather than accepting an averaged global figure.

sms analytics in engagelab

Twilio Alternative: FAQs

  • 1

    What can I use instead of Twilio for SMS?

    For US volume where price drives the decision, Telnyx and Bandwidth both publish $0.004 per message against Twilio's $0.0083. For teams consolidating SMS with email and push, a multi-channel platform removes vendors rather than shaving cents. For the shortest migration, Plivo maps most closely to Twilio's API.
  • 2

    What is the cheapest Twilio alternative for SMS?

    On published US base rates, Telnyx and Bandwidth at $0.004 per message are the lowest verified. Remember that carrier surcharges of $0.0035 to $0.005 are passed through identically by every provider, so the headline gap overstates the saving on your invoice.
  • 3

    We are currently using Twilio but need better pricing. Where do we start?

    Model one real month rather than comparing list prices. Take your actual volume, add the blended carrier surcharge of roughly $0.0042, number rental and 10DLC campaign fees, then re-run the same volume against each candidate's base rate. A 50,000-message US month is about $636 on Twilio and about $411 on a $0.004 provider.
  • 4

    Is there a Twilio alternative that does iMessage?

    Apple does not offer a business messaging API for iMessage in the way carriers expose SMS, so no CPaaS can send iMessage the way it sends SMS. Messages for Business is a separate Apple programme with its own approval process. Our comparison of SMS versus iMessage explains what is and is not possible.
  • 5

    Can I migrate from Twilio without downtime?

    Yes, if you register 10DLC on the new provider before cutting over and dual-send for one to two weeks. Move marketing traffic first and OTP last, and keep the Twilio account funded for one billing cycle so you can fail back. Part 7 covers the four steps and the check that closes each one.
  • 6

    What are the main Twilio Segment competitors?

    Segment is a customer data platform, so its competitors are CDPs rather than messaging APIs. If your profiles exist only to power campaigns, a messaging platform with native segmentation covers the job without a separate CDP contract. If you route data to analytics and warehousing as well, you need a standalone CDP.
  • 7

    Which Twilio alternatives work best in Europe?

    Filter on data processing location, alphanumeric sender ID support and ISO 27001 before price. Infobip is headquartered in Croatia inside the EU and runs European data centres with residency options. Sinch and Bird operate European entities. Confirm EU processing in the data processing agreement rather than assuming it from a regional office.
  • 8

    Is Twilio still worth it for a small team?

    Twilio earns its price when you use several product lines together, such as Messaging with Verify and Voice, or when you depend on its documentation and community depth. If you send transactional SMS and nothing else, you are paying for a platform surface you never touch, and a focused provider will cost less for the same delivery.

Every rate in this guide comes from the vendor's own pricing page rather than a secondary source. Rates change, so confirm current figures before you sign anything.

Ready to consolidate your messaging stack?

SMS, email, push, WhatsApp, and OTP in one operational view.

Multi-channel SMS platform for business messaging