Data Sources
Data sources refer to the user data, event data, and other information required for the functionalities of EngageLab MA. Through the "Data Sources" page, the EngageLab platform can establish connections with the apps and systems you have configured.
Supported Data Sources
Each data source type supports multiple instances, enabling different authentication methods for secure data transmission across enterprise systems.
| Category | Support Status | Description |
|---|---|---|
| Mobile | Supports data reporting for Android and iOS | Requires integration with applications created in EngageLab AppPush |
| Web | Supports data reporting for Web/H5 pages | Requires integration with applications created in EngageLab WebPush |
| API | Supports data reporting via REST API from developers' business systems | After creating this data source on the MA platform, relevant API keys will be generated |
| Third-party | Supports connecting to third-party databases to directly import existing data | Launching soon |
Adding Data Sources
You can use the EngageLab SDK to implement data reporting or call API interfaces on the server side for data reporting.Please add data sources based on the specific circumstances of your business.
Mobile
To trigger user journeys based on in-app behavior, add a mobile data source and integrate the EngageLab SDK into your app for data reporting.
The integration of the EngageLab SDK for mobile requires configuring an application in the AppPush service first. If you have not yet created an application and configured information in AppPush, please go to AppPush for configuration first.
After completing the configuration, refer to the Android documentation and iOS documentation for EngageLab SDK integration and API calls.
Web
To trigger user journeys based on website behavior, add a Web data source and integrate the EngageLab SDK into your website for data reporting.
The integration of the EngageLab SDK for Web requires configuring an application in the WebPush service first. If you have not yet created an application and configured information in WebPush, please go to WebPush for configuration first.
After completing the configuration, refer to the Web documentation for EngageLab SDK integration and API calls.
API
To utilize user behavior data from business or CRM systems, add an API data source and call the REST API for data reporting.
After entering the API name on the configuration page, a set of authentication key information will be generated for API calls. Please ensure to save it securely.
Third-party Services
If you have already integrated other third-party CDP service providers and reported data to them, and you want EngageLab to directly synchronize third-party data, please contact the business team.
Data Source Status
If, due to business reasons, you need to temporarily stop receiving reports from a certain data source, you can disable the data source on the page. This helps prevent abnormal data from impacting the journey plans created in EngageLab.
You can re-enable the reporting of this data source after your business adjustments are complete.
